Privacy Policy

We respect your privacy and handle your personal data with care. The policy explains all information we gather through your usage of quickbet.co.uk and our reasons for collecting it and our methods of safeguarding it. The data practices described on this page become your agreement when you use our site. The policy will undergo updates at various times which will start to apply immediately after we publish changes to this page.

Data we collect

We need your complete name and your birth date and your email address and your phone number and your home address when you create an account. We collect your photo identification and your address verification document during the identity verification process. The site automatically records your transaction history and login information and details about your devices and your IP address whenever you access the site.

Why we collect it

We use your data for the following purposes:

• Account registration and identity verification under KYC and anti-money laundering regulations
• Processing deposits, withdrawals, and maintaining accurate transaction records
• Preventing fraud, duplicate accounts, and underage gambling
• Delivering customer support via live chat, email, and phone
• Complying with legal obligations set by the UK Gambling Commission and Malta Gaming Authority
• Sending service-related communications about your account status, limits, and regulatory notices

Legal basis for processing

Your information gets processed by our company through multiple legal bases. The need to fulfill contractual obligations requires us to create accounts and process payments. The legal requirement mandates us to conduct KYC and AML verification procedures while submitting mandatory reports. The security of our website and the prevention of fraudulent activities require us to use legitimate interest for our operations. Our company uses your marketing permission to send promotional materials, which you can cancel whenever you want.

Data sharing

We do not sell your personal data to third parties. We share information only with the following categories of recipients when necessary: payment processors to handle your transactions, identity verification providers to complete KYC checks, regulatory bodies when required by law, and IT service providers who maintain our infrastructure. All third parties we work with are bound by data processing agreements and must handle your data in line with UK GDPR.

Data retention

The organization retains your account information until your account status changes to inactive. The organization keeps user data for five years after account termination to fulfill anti-money laundering requirements. The organization maintains secure storage of transaction logs and verification documents for the same duration as the retention period. The organization will remove all data after the retention time ends through either permanent deletion or anonymization.

Your rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your data where no legal obligation requires us to keep it
• Restrict or object to certain types of processing
• Receive your data in a portable format
• Withdraw consent for marketing communications at any time

To exercise any of these rights, contact our support team using the details below. We aim to respond to all requests within 30 days.

Cookies

Our site uses cookies to keep you logged in, store your preferences, and analyse how the site is used. You can manage cookie settings through your browser. The website experience will suffer if users choose to block specific cookies which are necessary for staying logged in between their browsing sessions.

Security

The system protects data transmission through SSL encryption between your device and our servers. The system restricts access to personal data which only authorized personnel can access. We perform security audits at regular intervals and we update our systems to protect against emerging threats. Data protection measures need to be implemented because no system can achieve complete security.